Shipping Policy

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
We offer standard and expedited shipping options.
Delivery estimates will be provided to you once your order is confirmed.

Shipment Processing Time

All orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or holidays.

Minimum and Maximum Delivery Timelines

Standard Shipping

• Minimum delivery time: 3 business days
• Maximum delivery time: 7 business days

Expedited Shipping

• Minimum delivery time: 1 business day
• Maximum delivery time: 3 business days

Please note that these timelines are approximate and may vary due to factors such as order volume, holidays, courier delays, or unforeseen circumstances.

Shipping Destinations

We currently ship to addresses within India.
For international shipping options and rates, please contact us directly.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has been shipped, containing your tracking number(s).
Tracking numbers generally become active within 24 hours.

Customs, Duties, and Taxe

Indigocraftiva is not responsible for any customs duties, taxes, or additional charges applied to your order. All such fees imposed during or after shipping are the responsibility of the customer.

Damages

Indigocraftiva is not liable for products damaged or lost during shipping. If you receive your order in damaged condition, please contact the shipping carrier or our support team immediately to file a claim.

Returns Policy

Our Return & Refund Policy provides detailed information regarding the process and eligibility for returns and refunds.

Questions

If you have any questions regarding this Shipping Policy, please contact us at:
info@indigocraftiva.com